Connected Customer Records
Keep customer information, communication, vehicle interest, and sales activity together.
AUTOMOTIVE CUSTOMER RELATIONSHIP MANAGEMENT
Automotive CRM Software Built for Dealership Sales Teams
Bring dealership leads, customers, communication, appointments, follow-up tasks, campaigns, and sales activity together in one connected CRM. HillzDealer helps new- and used-vehicle dealerships maintain clearer customer records, respond more consistently, and keep every opportunity organized from the first inquiry through the completed deal.
CONNECTED LEAD MANAGEMENT
Capture, Organize, and Follow Every Dealership Lead
Bring leads from your dealership website, marketing activity, social channels, and other supported sources into one organized workflow. HillzDealer helps sales teams assign opportunities, maintain lead history, monitor progress, and reduce the risk of customer inquiries being overlooked.
Centralized Lead Records
Lead Assignment and Distribution
Lead Source Visibility
Customer and Vehicle Interests
Follow-Up Activity
Lead Status Tracking
CONNECTED CUSTOMER COMMUNICATION
Keep Customer Conversations Connected to Every Opportunity
Organize customer communication alongside lead, appointment, vehicle, and deal information. HillzDealer helps authorized dealership employees maintain a clearer history of customer interactions and continue conversations with greater context.
Email Communication
Text Message Workflows
Customer Communication History
Lead and Deal Context
Appointment Notifications
Team Visibility
Connect Facebook Messenger with Your Dealership CRM
Keep supported Facebook Messenger conversations more closely connected to dealership customer activity. This can help sales teams respond from a more organized workflow and maintain better visibility into customer inquiries.
- Messenger Conversation Access
- Customer Inquiry Visibility
- Connected Lead Records
- Sales-Team Communication
FOLLOW-UP AND WORKFLOW MANAGEMENT
Create Consistent Follow-Up Workflows for Your Sales Team
Assign tasks, organize follow-up activity, and give managers clearer visibility into work that is pending or completed. HillzDealer helps dealership teams build more consistent processes around customer communication and sales opportunities.
Employee Task Assignment
Follow-Up Reminders
Task Status Tracking
Due Dates and Priorities
Lead-Connected Activities
Management Visibility
DEALERSHIP CAMPAIGN MANAGEMENT
Keep Dealership Campaigns Connected to Customer Records
Organize customer outreach for dealership promotions, inventory announcements, service reminders, and other approved communications. HillzDealer helps teams manage campaign activity within the same environment used for customer and lead information.
Customer Audience Organization
Promotional Communication
Campaign Activity Tracking
Email and Text Workflows
Customer Record Connections
Campaign Visibility
APPOINTMENTS AND ACTIVITY ALERTS
Keep Appointments and Important Customer Activity Organized
Record dealership appointments, assign responsibilities, and help employees stay informed about important customer and deal activity. Connected notifications can support more consistent communication between salespeople, managers, and customers.
Customer Appointment Records
Employee Assignment
Appointment Reminders
Lead and Deal Notifications
Contract-Activity Updates
Centralized Activity History
CRM DASHBOARD AND VISIBILITY
See Your Customers, Leads, and Sales Activity More Clearly
Review customer records, lead activity, employee assignments, follow-up status, and sales opportunities from one centralized CRM dashboard. HillzDealer gives managers a clearer operational view without requiring information to be collected from disconnected tools.
Centralized CRM Dashboard
Lead and Customer Status
Salesperson Activity
Follow-Up Visibility
Campaign and Appointment Activity
CRM Reporting
WHY HILLZDEALER CRM
One Connected CRM for Your Dealership Customer Journey
HillzDealer connects lead activity, customer communication, appointments, tasks, campaigns, vehicles, and deals so dealership teams can work from clearer and more consistent information.
Consistent Lead Follow-Up
Create clearer processes for assigning, monitoring, and following dealership opportunities.
Better Team Visibility
Help salespeople and managers understand the current status of customer activity.
Task and Appointment Management
Connect employee responsibilities and appointments to the appropriate lead or customer.
CRM Dashboard and Reporting
Review dealership sales activity from one centralized operating view.
Connected with Your DMS
Link CRM activity with inventory, deal management, documents, and dealership workflows.
Frequently Asked Questions About Automotive CRM Software
Automotive CRM software helps dealerships organize leads, customer information, communication, appointments, follow-up activity, campaigns, and sales opportunities within one connected system.
Yes. HillzDealer CRM can support new- and used-vehicle dealerships, independent dealers, franchise operations, multi-location groups, and Buy Here Pay Here dealerships.
HillzDealer supports centralized lead records, assignment, lead-source visibility, follow-up activity, customer interests, and lead-status tracking.
HillzDealer supports customer communication workflows that may include email, text messaging, notifications, and communication-history features depending on the dealership’s package and configuration.
HillzDealer supports employee task assignment, follow-up reminders, activity tracking, and management visibility into pending and completed work.
HillzDealer CRM operates within the broader HillzDealer platform, helping connect customer and lead activity with vehicle inventory, deal workflows, documents, and other dealership information.
Request a personalized demonstration, and the HillzDealer team will present the CRM tools and workflows most relevant to your dealership.